Privacy Policy

UH Holdings, a California Limited Liability Company, DBA Youth Pros (the “Company” or “we” or “us”) include the www.youthpros.com website (the “Website”), the Youth Pros mobile applications in standalone or private label format (iOS, Android, Windows, Mac and others) including but not limited to communication features (including push notifications, email and text), the community and any other features, content, or applications offered from time to time by the Company in connection with the Website and mobile application (collectively, the “Services”). The Company provides this Privacy Policy to help you make an informed decision about whether to use or continue using the Website and/or the Services. If you do not agree to our practices, please do not use the Website or the Services.

This Privacy Policy is incorporated into and is subject to the End User License Agreement. Your use of the Website and the Services and any personal information you provide on the Website or the Services remains subject to the terms of this Privacy Policy and our End User Licensing Agreement.

Please note that any content posted at the direction or discretion of users of the Services becomes published content and is not considered personally identifiable information subject to this Privacy Policy.

What Does This Privacy Policy Cover?

This Privacy Policy is part of the Company’s End User Licensing Agreement and covers the treatment of user information, including personally identifying information, obtained by the Company, including information obtained when you access the Website or use the Services.

This Privacy Policy does not apply to the practices of companies that the Company does not own or control, or to individuals whom the Company does not employ or manage, including any of the third parties to which the Company may disclose user information as set forth in this Privacy Policy.

The Information the Company Collects

The Company may obtain the following types of information from or concerning you which may include information that can be used to identify you as specified below (“Personally Identifiable Information”):

User Provided Information: You provide certain Personally Identifiable Information, such as your name, email address, mobile phone number, billing information (if applicable) to the Company when choosing to participate in various uses of the Services, such as registering as a user, updating your status.

Cookies Information: When you visit the Website, we may send one or more cookies – a small text file containing a string of alphanumeric characters – to your computer that uniquely identifies your browser. The Company uses both secure session cookies and persistent cookies. A persistent cookie remains after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser help file directions. A secure session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, the website may not function properly if the ability to accept cookies is disabled.

Log File Information: When you use the Website, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, one or more cookies that may uniquely identify your browser, your phone number, phone number you are requesting the status of and various status information. When you use the Services, our servers log certain general information that our application sends whenever a message is sent or received, or if you update or request any status information, including time and date stamps and the mobile phone numbers the messages were sent from and to.

The Way the Company Uses Information

If you submit Personally Identifiable Information to us through the Website, or the Services, then we use your personal information to operate, maintain, and provide to you the features and functionality of the Website and the Services. Any Personally Identifiable Information or status content that you voluntarily disclose to the Services becomes publicly available and may be collected and used by other users of the Services (unless such user is blocked by you). We do not use your Personally Identifiable Information to send commercial or marketing messages without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may, however, use your mobile phone number (or email address, if provided) without further consent for non-marketing or administrative purposes (such as notifying you of major Website or the Services changes or for customer service purposes). We may use both your Personally Identifiable Information and certain non-personally-identifiable information (such as anonymous user usage data, cookies, IP addresses, browser type, clickstream data, etc.) to improve the quality and design of the Website and the Services and to create new features, promotions, functionality, and services by storing, tracking, and analyzing user preferences and trends. We may use cookies and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you use the Services or the Website; (b) provide custom, personalized content and information; (c) monitor individual and aggregate metrics such as total number of visitors, pages viewed, etc.; and (d) track your entries, submissions, views and such.

When the Company Discloses Information

We do not sell or share your Personally Identifiable Information (such as email address or mobile phone number) with other third-party companies for their commercial or marketing use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may share your Personally Identifiable Information with third party service providers to the extent that it is reasonably necessary to perform, improve or maintain the Services. We may share non-personally-identifiable information (such as anonymous User usage data, referring / exit pages and URLs, platform types, asset views, number of clicks, etc.) with interested third-parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality on the Website. We may collect and release Personally Identifiable Information and/or non-personally-identifiable information if required to do so by law, or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. Copyright Law), international law or respond to a court order, subpoena, or search warrant or equivalent, or where in our reasonable belief, an individual’s physical safety may be at risk or threatened. The Company also reserves the right to disclose Personally Identifiable Information and/or non-personally-identifiable information that the Company believes, in good faith, is appropriate or necessary to enforce our End User Licensing Agreement, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of the Website or our servers, and to protect the rights, property, or personal safety of the Company, our users or others.

Your Choices

You may, of course, decline to submit Personally Identifiable Information through the Website or the Services, in which case the Company may not be able to provide certain services to you. If you do not agree with our Privacy Policy or End User Licensing Agreement, please delete your account, uninstall the discontinue use of the Services; your continued usage of the Services will signify your assent to and acceptance of our Privacy Policy and End User Licensing Agreement. To protect your privacy and security, we take reasonable steps to verify your identity before registering your mobile phone number and granting you access to the Company’s Service. Please contact the Company via email to info@youthpros.com or available web forms with any questions or comments about this Privacy Policy, your personal information, your consent, or your opt-in or opt-out choices.

Our Commitment To Data Security

The Company uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to the Company and you do so at your own risk. Using unsecured wifi or other unprotected networks to submit messages through the Services is never recommended. Once we receive your transmission of information, the Company makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If the Company learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. The Company may post a notice on the Website or through the Services if a security breach occurs.

Special Note to International Users

The Website and the Services are hosted in the United States and are intended for and directed to users in the United States. If you are a user accessing the Website and the Services from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the Website and the Services, which are governed by California law, this Privacy Policy, and our End User Licensing Agreement, you are transferring your personal information to the United States and you expressly consent to that transfer and consent to be governed by California law for these purposes.

In the Event of Merger, Sale, or Bankruptcy

In the event that the Company is acquired by or merged with a third party entity, we reserve the right to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used.

Changes and updates to this Privacy Notice

This Privacy Policy may be revised periodically and this will be reflected by the “effective date” below. Please revisit this page to stay aware of any changes. Your continued use of the Website and the Services constitutes your agreement to this Privacy Policy and any amendments.

Effective Date July 2016